Privacy Policy – Rivalex Lubricants

At Rivalex Lubricants, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information of visitors to our website and customers using our services. By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information:
•  Contact Information: Name, email address, phone number, and address when you contact us or request a quote.
•  Account Information: Details provided if you create an account or subscribe to newsletters.
•  Usage Data: Information about how you interact with our website, including pages visited, links clicked, and device/browser information.
•  Cookies & Tracking: Data collected via cookies and similar technologies to improve your experience and analyze traffic.

2. How We Use Your Information

Your information is used for:
•  Responding to inquiries and providing support.
•  Processing orders, quotes, and product requests.
•  Improving website functionality and user experience.
•  Sending marketing communications, where consent is given.
•  Ensuring compliance with legal obligations.

3. Information Sharing & Disclosure

We do not sell, trade, or rent personal information to third parties. We may share data with:
•  Service Providers: Trusted partners assisting with website operations, shipping, or marketing.
•  Legal Authorities: When required by law or to protect our rights.
•  Business Transfers: In case of merger, acquisition, or sale of assets, with privacy obligations maintained.

4. Data Security

We implement reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and tailor content. You can manage cookie settings through your browser.

6. Your Rights

Depending on your location, you may have the right to:
•  Access, update, or correct your personal data.
•  Request deletion of your personal information.
•  Opt out of marketing communications.
•  Restrict or object to certain data processing.

To exercise your rights, please contact us at info@rivalex.de.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Please review this page regularly to stay informed.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@rivalex.de
Phone: ‪+49 1567 9259182